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LevelEleven

LevelEleven

Overview

What is LevelEleven?

LevelEleven is sales gamification software meant to both identify key sales performance behaviors, and drive performance by incenting positive sales behaviors once they're discovered. Billed as "Fitbit for sales", LevelEleven creates engagement and visibility of top and poorest performers (and…

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Recent Reviews

TrustRadius Insights

LevelEleven has proven to be a valuable tool for enhancing team performance and fostering healthy competition. Users have reported that …
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Popular Features

View all 12 features
  • Custom sales contests (7)
    8.4
    84%
  • Multiple competitions (6)
    8.4
    84%
  • Team competitions (7)
    7.7
    77%
  • Sales contest templates (6)
    7.7
    77%
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Pricing

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N/A
Unavailable

What is LevelEleven?

LevelEleven is sales gamification software meant to both identify key sales performance behaviors, and drive performance by incenting positive sales behaviors once they're discovered. Billed as "Fitbit for sales", LevelEleven creates engagement and visibility of top and poorest performers (and…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Demos

LevelEleven Demo

YouTube

LevelEleven By Ascent Cloud Virtual Dreamin' 2020 Demo Jam

YouTube

LevelEleven Demo at Dreamforce '16 Sales Keynote

YouTube
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Features

Sales Gamification

Features related to gamifying sales operations.

8.4
Avg 7.7
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Product Details

What is LevelEleven?

LevelEleven is sales gamification software meant to both identify key sales performance behaviors, and drive performance by incenting positive sales behaviors once they're discovered. Billed as "Fitbit for sales", LevelEleven creates engagement and visibility of top and poorest performers (and their work habits) to increase awareness and adaptiveness overall, resulting in higher sales. To do this it includes many features, like leaderboards, email notifications and popups, and CRM notifications. It can be administered within Salesforce.com.



For $600 per month 10 users may use its basic functions in the Mini package. For $1250 the Standard pack offers basic functions for 25 users. At $3000 per month the Power pack offers 75 users basic features as well as executive reviews & benchmarking, custom manager training and support, and a rollout/execution plan. Finally the Enterprise pack can be enjoyed by unlimited users for $12,500 per month.

LevelEleven Video

What is LevelEleven? We're Glad You Asked!

LevelEleven Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(12)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

LevelEleven has proven to be a valuable tool for enhancing team performance and fostering healthy competition. Users have reported that the motivation programs offered by LevelEleven have resulted in improved team productivity and increased sales volumes. By automatically monitoring daily sales metrics, the software eliminates barriers to effective production and enables continuous improvement. Regular coaching sessions based on individual roles ensure that team members stay up to date with the latest technology, further contributing to overall team success.

One of the key use cases for LevelEleven is within the ADR team, where it is used to measure important metrics such as dials, personalized activities, SQLs, and pipeline opportunities. The integration with the Highspot platform allows users to also measure email open rates and customer engagement. The modern and visually appealing design of LevelEleven's reports makes them more attractive than traditional Salesforce reports, enhancing their usability and effectiveness.

The software is widely adopted across sales teams for fostering healthy competition and recognizing individual goal achievements. It provides transparency within organizations by displaying sales metrics and also serves as a communication platform for sharing news, announcements, and events. With its intuitive interface, LevelEleven can seamlessly display data from multiple platforms, including Salesforce reports and Google Docs.

Moreover, LevelEleven plays a crucial role in visualizing performance data and providing insights on quota attainment and progress. Sales representatives find it easy to set custom goals using LevelEleven compared to Salesforce reports, simplifying the process for tracking their individual performance. Furthermore, the software aids in organizing structured performance reviews, replacing informal Google Docs with professional documentation.

In addition to performance management, LevelEleven acts as a coaching tool and facilitates weekly metrics-based team meetings. Its ability to display sales metrics on main TVs allows organizations to showcase closed deals in Salesforce effectively. Overall, users have found LevelEleven to be instrumental in enhancing team performance, promoting healthy competition, and streamlining communication within organizations.

Useful Integration with SFDC: Several users have found the integration with SFDC to be valuable for team supervision and measuring performance at each production level. It has allowed them to effectively track and analyze their sales activities within the CRM system.

Real-time Metrics Display: Many reviewers appreciate having the metrics prominently displayed on the left-hand side of the CRM. This feature provides them with real-time insights into key performance indicators, enabling them to monitor their progress throughout the week and make data-driven decisions accordingly.

Visibility into Team Metrics: The visibility into team metrics is highly valued by users as it allows them to compare and contrast their individual performance with that of their teammates. They find this feature beneficial for identifying areas of improvement, fostering healthy competition, and driving overall team success.

Decreased Speed: Many users have noticed a significant decrease in the speed of their browser experience after using the plug-in, negatively impacting their productivity and efficiency. They report slower page loading times and delays in accessing websites, which can be frustrating and time-consuming.

Useless Coaching Feature: Numerous reviewers expressed dissatisfaction with the coaching feature, stating that it provided little to no value for their team. They felt that the feature was not adequately emphasized and did not contribute to their professional development or skill improvement.

Vague LPI Leaderboard Scores: Users have shared confusion about the metrics behind the LPI leaderboard scores. They find them vague and difficult to comprehend, making it challenging to assess their performance relative to others on the platform. This lack of clarity limits their ability to track progress effectively and identify areas for growth.

Attribute Ratings

Reviews

(1-3 of 3)
Companies can't remove reviews or game the system. Here's why
Jason Staker | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Team performance improves as motivation programs increase with healthy competition enhanced by LevelEleven. It monitors the contribution of each member across our company and rewards the best to improve production. All our sales are automatically monitored to ensure that the volumes keep on increasing on daily basis. Any barrier affecting effective production is eliminated to pave way for continuous lifecycle. All team members are coached regularly based on their roles to ensure they use the latest technology.
  • Team supervision.
  • Measuring performance in each production level.
  • Rewarding best performing employees.
  • Everything performs well.
  • All the features works effectively.
I like this product since it has been the best locater of excellent performing members from each department. It scales down all KPIs providing the guidelines to all employees on how they can improve performance and increase production in their roles. Revenue collected from sales is budgeted as per department production to motivate the best performing department. It is easy to customize templates from this platform to suit sales demands and promote marketing.
  • Performance tracking.
  • Updating list of best performing members.
  • Managing revenue from sales.
Sales Gamification (12)
94.16666666666666%
9.4
Sales contest templates
90%
9.0
Custom sales contests
100%
10.0
Team competitions
90%
9.0
Multiple competitions
100%
10.0
Contest flexibility
100%
10.0
Sales rep view
100%
10.0
Mobile game functionality
90%
9.0
Game notifications & updates
100%
10.0
Social competition / Game collaboration
90%
9.0
Sales game integration to Salesforce
100%
10.0
Sales performance reporting
90%
9.0
TV streaming
80%
8.0
  • Production volumes have increased leading to positive ROI.
  • All our employee motivation plans have been implemented.
The operation of this platform in monitoring daily performance has contributed to employee motivation. It has all the lead tools that have marketed our products and services from various platforms. Data collected from departments is used to build networking channels that attract customers. Results have improved due to increased production and employee satisfaction. LevelEleven has promoted positive competition in both internal operations and the external environment.
Napoleon Huynh | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
It's only being used on the ADR team to measure our metrics across Dials, Personalized Activities, SQLs, and Pipeline Opportunities. We also integrate it with the Highspot platform to measure our email open rate, customer engagement, etc.
  • SFDC integration. Having the metrics on the left-hand side of the CRM is useful. As someone who lives in CRM, I can see real-time what my metrics and output is throughout the week.
  • Visibility into team metrics. Great to compare and contrast how I'm doing in relation to the team.
  • I've noticed a decrease in the speed of my browser experience. The plug-in has slowed down my page loading times for SFDC.
  • I don't use the coaching feature at all - it's not something that is emphasized for our team.
  • The LPI leaderboard scores are still vague - not sure what goes into those metrics and how they make sense.
Great for new SDR's who are looking to ramp up quickly and have metrics to meets and track in real time. For tenured SDR's who's metrics don't relate to their quota - serves little to no use.
Sales Gamification (12)
32.5%
3.3
Sales contest templates
N/A
N/A
Custom sales contests
70%
7.0
Team competitions
70%
7.0
Multiple competitions
N/A
N/A
Contest flexibility
N/A
N/A
Sales rep view
70%
7.0
Mobile game functionality
N/A
N/A
Game notifications & updates
30%
3.0
Social competition / Game collaboration
N/A
N/A
Sales game integration to Salesforce
70%
7.0
Sales performance reporting
80%
8.0
TV streaming
N/A
N/A
  • The business value has come from productivity from our ADR's. Being able to track metrics and gamify has led to a higher number of conversations and meetings set.
  • We tried using the coaching aspect of the tool for performance reviews and it was more buggy than expected. It wasted time rather than getting the information from our reps to managers.
September 12, 2017

Cool, but how useful is it?

Devin Rigg | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Is there anything uglier than salesforce reports? LevelEleven's reports look really good and match the modern office space much better than SDFC reports. We used it across our sales team in the time that I was there. One benefit of the software was helping to foster competition among our team while keeping it "fun" with the announcements of team members hitting their individual goals.
  • Easier to use reports for our SDR and AE managers.
  • Much nicer looking reports, matching the modern office aesthetic.
  • Helping to create competition and recognize reps who are successful.
  • When first implementing, we regularly had crashes that would leave the monitors useless for at least a full day.
  • Some lag time between when our reps would log activity and when the numbers would appear on the screens.
  • Slow response time from their support team.
I would recommend LevelEleven for a larger sales team, especially when you have an energetic or competitive atmosphere in your office. I'd recommend it for the modern SaaS company, but it wouldn't be as useful for an organization with many remote employees or outside sales reps. It's ideal for inside sales!
Sales Gamification (12)
70.83333333333333%
7.1
Sales contest templates
100%
10.0
Custom sales contests
100%
10.0
Team competitions
90%
9.0
Multiple competitions
90%
9.0
Contest flexibility
70%
7.0
Sales rep view
80%
8.0
Mobile game functionality
N/A
N/A
Game notifications & updates
N/A
N/A
Social competition / Game collaboration
90%
9.0
Sales game integration to Salesforce
60%
6.0
Sales performance reporting
100%
10.0
TV streaming
70%
7.0
  • As fun as the software is, it's ultimately not necessary.
  • I saw no evidence that it improved employee performance.
  • Regular crashes make it a frustrating product to use.
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